FAQ

Frequently Asked Questions 

Are the pieces really hand-painted?

Yes. Every Chris Cross Custom piece is individually hand-painted by our artists using premium paints. No prints, no transfers—just authentic brushwork on quality garments.

Is each piece unique?

Absolutely. Because we hand-paint each garment, no two pieces are identical. Your Chris Cross Custom piece is one-of-a-kind.

How do I care for my hand-painted clothing?

We recommend dry cleaning for all pieces to preserve the artwork and garment quality. If hand washing is necessary, use cold water, turn inside out, and hang dry. Never use a dryer. Iron inside out on low heat if needed.

What sizes do you offer?

Our pieces are designed with a unisex fit. We offer sizes S-XL. Check individual product pages for detailed measurements.

How long does shipping take?

Orders ship within 3-5 business days. Domestic shipping typically takes 3-7 business days. International shipping varies by location.

Do you accept returns?

Due to the custom, hand-painted nature of our pieces, all sales are final. Please review measurements carefully before purchasing. If you receive a damaged item, contact us within 48 hours.

Can I request a custom piece?

Yes! Of Course! Email us at info@chriscrosscustom.com with your vision and we'll let you know if we can bring it to life.

How should I style Chris Cross Custom pieces?

Our pieces are designed to be statement items. We recommend pairing them with neutral basics to let the artwork shine. Think black denim, simple trousers, minimal accessories.

Where are you based?

Our studio is based in Canada, where all pieces are hand-painted and shipped from.